Need a hand?

Open Minecraft Java Edition, go to Multiplayer → Add Server, and enter seasonalffa.xyz. If you can't connect, check Discord for server updates.

Use your exact Minecraft Java username, not your Microsoft email or Discord display name. Check the player shown in your basket before paying. Tebex validates the account and handles delivery.

Check your Tebex receipt for payment status, make sure you used the correct Minecraft username, and follow the package's delivery instructions. If it still hasn't arrived, contact our team on Discord with your transaction ID and username. Never share card details or passwords.

A cancelled checkout does not confirm a purchase. Your basket stays available so you can try again. For a decline, follow the message in Tebex checkout or contact your payment provider. Avoid paying again if your bank shows a pending charge; check your receipt first.

Tebex processes payments and issues receipts. Review the terms and refund information shown in Tebex checkout. Use Tebex payment support for billing questions, and our Discord for server or package delivery questions.

Contact the team in Discord. Include your username, the time of the issue, and relevant screenshots or video when available. Keep private information out of public channels.